Returns & Exchanges

At Planet Beauty, we want you to glow with confidence in every purchase. If a product isn't the perfect fit for your skin or style, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Log into your Planet Beauty account and select the items you wish to return from your recent order history to generate a return authorization.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all safety seals are intact for a full refund to your original payment method.

3

Label and Ship

Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our beauty experts receive and inspect your return, we will process your refund or ship your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing