Frequently Asked Questions

Everything you need to know about your beauty journey with Planet Beauty.

Are your products cruelty-free and vegan?

We prioritize ethical beauty. While the majority of our curated selection is both cruelty-free and vegan, please check the 'Ingredients' tab on individual product pages for specific certifications.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their glow-up essentials sooner.

What is your return policy for opened products?

We want you to love your skin. If a product doesn't work for you, we accept returns within 30 days of purchase, even if lightly used, for a full refund or store credit.

Do you offer international shipping?

Yes, Planet Beauty ships to over 50 countries. International delivery times vary by location, typically ranging from 7 to 21 business days.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to follow your package's journey.

Are your products safe for sensitive skin?

We offer a wide range of dermatologically tested products specifically formulated for sensitive skin. You can use our 'Skin Type' filter to find the best matches for your needs.